FAQ

About Production

Are you a factory or trading company?

We are a factory, we provide ODM& OEM services.

How about the lead time?

Delivery time for sample:3-5days after get your samples request and samples charge.
Delivery time for mass production: 10-12days after order confirmed after receiving the deposit.

What is your production capacity?

20,000-30,000pcs per month.

How about the quality control?

(4 times 100% checking and 24 hours aging)
1.Raw material 100% check before production.

2.order must have a first sample and full check before manufacturing process.

About Orders

Do you have MOQ?

No MOQ, we accept small order.

Do you accept OEM order?

We accept “support” OEM&ODM orders.

What certificates you have?

Our products have passed CE, RoHS, SAA and etc

How about the Package & Product design?

Based on factory original box,original design on product with neutral laser and label,original package for export carton.If need your mark on products or packing, please tell us, we can do it for you.

About After Sales Service

What is the warranty terms?

100% replace with free transportation in case any quality issue in 5 years.

Provide materials for repair after 5 years.

How do you handle defects?

1/1 replacement of defects within the warranty period.

Scroll to Top